Hi, I am sorry to hear that you are facing issue with installing HP printer driver. It seems to be an issue with Windows 7 compatibility. Let us try the following methods; I am sure this will help you resolve the issue. Method 1: Try the steps provided in the following Microsoft article.
Konica minolta di 5510 windows 7 compatability If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed.
Printer problems in Windows: Method 2: Try uninstalling and reinstalling the printer drivers. Find and install printer drivers in Windows 7: Method 3: Try installing the printer driver in Windows Vista compatibility mode Make older programs run in this version of Windows: For further reference, check the following Microsoft help article.
Please reply with the status of the issue, so that we could help you better. Basith M - Forum Moderator (Multiple Forums).
Hello John, Welcome to Microsoft Community forum. We would be glad to help you. Are you referring to the UAC prompt, prompting you to enter the user name and password?. What happens when you try to install the XP or Vista drivers?. What do you mean when you say-‘ I need user account authentication and this driver don't provide an option for auth.’ On the official website, drivers for your printer model for Windows7 are not available. I would suggest you to install the Windows vista drivers in compatibility mode and check if it helps.
Firstly determine whether your Windows is 64 bit or 32 bit. Refer to the link below: How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system. After that go to the link below and select Drivers from the left panel and download the drives according to your Windows type. You may also refer the below article: If you still have issues please reply back with the required information. Hello John, Thank you for keeping us posted on the status of the issue.
Go to the link: Select Drivers in the left panel. After that select Windows Vista(x64) as your operating system in the right panel and it will start the download for the drivers in the.exe format.
Or you can simply download the file by clicking on the link: Follow the instruction given in the link below to run the driver in the compatibility mode. You may also refer the below article: The authentication feature is for the Equipment manufacturer Konica to provide.
If you still are not able to get the correct drivers, I would suggest you to get in touch with them. You can contact Konica support at: Hope the information was useful. Please reply back if you need any further assistance.